What emails does Frill send to my customers?
Frill sends out notifications when an idea changes status or the content has been changed. Digest emails are also sent to let your customers know about other ideas they may be interested in.
| Customer email list | ||
| Trigger | Sent to | When? |
| When a customer signs up | Customer | Immediately |
| When someone votes up an idea | Idea creator, Idea Followers | Immediately |
| When someone comments an idea | Idea creator, Idea Followers | Immediately |
| When the Status of an idea changes | Idea creator | After 5 minutes |
| When an admin changes the content of an idea | Idea creator | Immediately |
| When an admin invites a teammate | Teammate | Immediately |
| Company Activity Digest - Customers | All Customers | Weekly (Thursday) |
| Admin Digest | Admin Only | Daily |
| Currently these emails are not updatable. |