What is Frill?

Frill is a customer feedback and product communication platform that helps you collect ideas, share your roadmap, and keep customers informed about what you're building.

Core Features

Ideas
Collect feature requests and feedback from your customers. Users can submit ideas, vote on suggestions they care about, and join discussions. You can organize ideas by status, topics, and categories to keep everything structured.

Roadmap
Share your product plans publicly with a visual roadmap. Ideas are displayed in columns by status (e.g., Future, In Development, Shipped), so customers always know what's coming next.

Announcements
Keep customers in the loop with product updates, release notes, and changelogs. Announcements can include rich text, images, and categories. Customers can subscribe to stay notified of new updates.

Widgets & Surveys
Embed feedback forms and surveys directly on your website to capture ideas and measure satisfaction without customers leaving your app.

Additional Tools

Inbox — Manage incoming ideas, comments, and user requests in one place
Prioritization Matrix — Visualize and prioritize ideas based on impact and effort
Segments — Group users (e.g., "Paying Customers", "Trial Companies") to target feedback and announcements
Integrations — Connect with Slack, Jira, Linear, Zendesk, and more