HelpScout Integration for Frill

Our HelpScout integration is currently in Beta.

Please follow these steps to get connected today.

In your Frill Account:

1. Go to the HelpScout Integration page. 
2. Click the “Connect Help Scout” button to get access credentials (Callback URL and the Secret Key).

In your Help Scout Account:

1. Head to the Apps section.
2. Select Build a Custom App at the bottom of the page.
3. Click Create App.
4. Add “Frill” as the App Name.
5. Select “Dynamic Content” for the Content Type. 
6. Add the Callback URL and the Secret Key that we provided you. Keep the Debug Mode off.
7. Save these settings. 

Now you should see the Frill widget in the sidebar of your Helpscout dashboard!